Support
WISA is committed to constantly improving our products and service delivery. Did you know that you can pay for your membership fees through our online payment facility? Pay here: https://wisa.org.za/wisa-online-payment-facility/
If you need assistance please contact membership@wisa.org.za
We provide members, and prospective members, with a dedicated channel to send compliments, complaints or to just provide general feedback on how we can improve our service to you. Email us on clientcare@wisa.org.za.
Why should I join WISA?
Stakeholders and role players need a space for interactive consultation. The Water Institute of Southern Africa (WISA) is unique in that it provides a home for the many role players in the sector, from local government to academic researchers, NGOs, water management organisations, engineers and everyone who supplies or uses water. It gives them a voice and a platform within which to interact, to ensure that constraints are understood and coherent approaches are adopted. It facilitates the sustainable development, management and use of water resources in the Southern African region.
How do I apply to become a member of WISA?
If you want to join as an individual, please click here
If you are a Professional Process Controller please apply here
For corporate membership please click here
If you are a municipality wanting to join WISA, please click here
How long does it take to complete my application?
It can take less than two weeks if your application form was completed correctly, if all the documentation has been provided and if the payment of the administration fee has been made.
What membership category is right for me?
WISA evaluates all applications based on qualifications and work experience, amongst other criteria, which will determine which membership grade you are awarded.
Can I upgrade my membership to a full Member?
WISA will automatically upgrade your membership from Associate to a full Member once you have more than three years of work experience. We will notify you via email.
How do I check my membership status?
To check the status of your membership please email membership@wisa.org.za.
How do I get my Membership Certificate?
Members can login to the website portal where they will be able to access the various PrivySeal links to access or download their membership seal or certificate.
Your PrivySeal and Certificate links will only load if your membership is in goodstanding. Should your membership not be in goodstanding you will receive a message indicating that the Certificate is not available.
Please contact us on membership@wisa.org.za should you need assistance in accessing your membership certificate or PrivySeal credentials.
What is PrivySeal and what does it mean for you?
PrivySeal offers digital seals and certificates that act as verifiable proof of memberships, and other credentials, such as CPD. These digital credentials are linked to live data and can be verified in real-time, ensuring the information is always up-to-date. By providing a verifiable and tamper-proof way to confirm credentials, PrivySeal helps to reduce fraud and build trust.
For more information on PrivySeal please visit their FAQ page “For Privyseal Holders” on https://www.privyseal.com/faq . This page provides more information on validity of certificates, where to access your membership credentials and how to install your seal in your email signature to ensure it is ‘live’ and linked to show real-time verification.
Does WISA issue a Critical Skills Letter?
Unfortunately WISA is not able to issue critical skills letters at this time.
Can I earn CPD points through WISA courses?
Yes, WISA offers a range of training opportunities, many of which provide an opportunity to earn CPD points.
Will WISA help me get a job?
Your membership of WISA will be looked upon favourably by prospective employers. WISA also shares job opportunities with members wherever possible through the website or newsletters.
Is there a WISA branch in my area?
WISA has branches in a number of major centres. These branches are run by volunteers, and organise local events each year. They are a great way to network with others in your field. You can find out more about the branches here.
